Privacy Policy

Identrac INC.

Last revised date: 15-12-2020X [MT1 ] 

Intro

Given the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That's why Identrac inc. (“Identrac”, “we”, “us”, “our”) is committed to respect confidentiality personal information we collect.

In this Privacy Policy, we describe how we collect, use, and disclose the information we obtain from you. About the users of our website (“ you”, “your”, “your”, “Users”) at https://identrac.ca  [MT2] (the “ website”).

The fact that you use the website, as well as any service available on our website, means that you consent to our use of this website. that your information, including your personal information, is treated as described in this Privacy Policy. Your use of the Website and any disputes About the protection of personal information are subject to; this Privacy Policy.

If you wish to withdraw your consent to use of your personal information, please contact us at the address given below.

Collection of Personal Information

Information you provide directly to us

What information is collected?

We collect the following personal information, which you provide to us directly and on a voluntary basis, in particular by registering your Microchip on our website or by purchasing the online products available on our website:

• Name;
• First Name
• Postal address;
• E-mail address;
• Telephone number;
• Company or organization name;
• Your billing address in the event of a transaction on our website;
• any information, including any personal information, that you voluntarily share with us when you communicate with us through our website or email address.

How is this information collected?

The personal information we collect is collected through forms and thanks to; interactivity between you and our website.

Your personal information is collected through forms, at to know :

• Microchip Registration Form;
• Product order form;
• When you communicate with us by email for any request for information, complaint or other reason;

À what is this information collected for?

We use the information collected in this way primarily to contact you and allow you to find your pet, when lost, stolen. or have run away, and to sell and deliver the products ordered on our website.

It is also possible, from time to others, that we use your information thus collected for the following purposes:

• Correspondence with User;
• Statistics, research and analysis;
• Notify you of changes to our terms of use and our policies and/or for other administrative reasons;
• Protection of rights and interests and enforcement of this privacy policy; or the terms of use;
• Compliance; to the laws.

We only collect and use the information required and necessary to enable us to achieve the above-mentioned purposes.

Finally, we also use, as shown; in the next section, cookies and/or log files to automatically gather and collect information about you.

Information We Collect Automatically

What information do we collect?

We collect certain information  It mainly concerns the following information:

• IP address
• Operating System
• Pages visited and queries
• Connection time and day

How is this information collected?

This information is collected through cookies. Typically, a cookie is a small file that contains a string of numbers and letters that uniquely identifies your computer. The information transmitted depends on your own browser settings. However, none of the data recorded allows us to identify you personally.

À what is this information collected for?

The use of such files serves the following purposes:

• Statistical purposes to tell us your preferences and interests;
• To enable us to improve the content of our website and adapt the services we offer accordingly;
• Compliance; to the laws.

We only collect and use the information required and necessary to enable us to achieve the above-mentioned purposes.

Information excluded when paying online

When you use a credit card to make a purchase through the Website, no credit card information is provided. to your credit card is only collected by Identrac on its servers. Your transaction is automatically directed to the services of Square, an Internet payment terminal under a secure connection. This connection uses the next-generation SSL encryption protocol.

All transaction data (order detail, customer ID, credit card number) is encrypted for be transferred from your computer to the Squarel server, which is the only one to be transferred. be able to decipher them. Square forwards to; Identrac information relating to your order, except those concerning your credit card.

We therefore recommend that you consult the Privacy Policy. of Square.

Personal Information Sharing

However, we are committed to; not to market the personal information collected. Otherwise, we will first ask for your express consent, before any communication. However, we sometimes share this information with third parties for the following reasons:

• Partnerships;
• During a change of control of the company;
• To comply with obligations under applicable laws and regulations, including in connection with legal proceedings; respond to a citation to; to appear, to a mandate, àgrave; a court order or another legal proceeding; react to an investigation or to a request from a law enforcement or government official;

If you do not wish your personal information to be communicated to third parties, you can object to them at the time of collection or at the time of collection. any time thereafter, as mentioned; in the next section.

Microchip

Considering the very purpose of the microchip, you understand and accept that anyone with an RFID type reader can have access to the personal information that you provide on a voluntary basis to Identrac to through the microchip registration form and thus registered on your pet's microchip.

We are committed to; that the sale of readers available on our website is made exclusively to; professionals in the field, such as veterinarians, SPCAs, shelter breeders, etc. We will therefore take reasonable steps to ensure that customers who we sell readers are aware of the importance of privacy. However, Identrac cannot under any circumstances be held responsible for the use and communication made by them of personal information related to your pet's microchip. Also, since Identrac is not the exclusive vendor of RFID type readers. We cannot guarantee that this type of reader is only sold to professionals.

QR medallion

By using the QR tag provided with the microchip, you understand and agree that anyone with a QR type reader can have access to your first name, phone number, emergency phone number, pet breed and name[CJ3] , and that those- are recorded on your pet's microchip and QR tag.

You also understand and agree that Identrac will email you at the address indicated in the microchip registration form as soon as the QR medallion is read by a QR type reader, and this to notify you where your pet's tag has been read. made.  

Right to object and withdraw

We are committed to; offer you a right of opposition and withdrawal as to your your personal information.

The right to object is understood to be the possibility of offered to Internet users to refuse to have their personal information used for certain purposes mentioned during the collection.

The right of withdrawal is understood to be the possibility of offered to Internet users to ask à that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, you can contact us as follows:

Address : 200, chemin de l’Anse, Rigaud (Quebec) JOP 1P0< /span>

Email: info@identrac.ca; identrac@videotron.ca

Section of website: www.identrac.ca

Access right

We are committed to; recognize a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.

To exercise these rights, you can contact us as follows:

Address: 200, chemin de l’Anse, Rigaud (Quebec) J0P 1P0< /span>

Email: info@identrac.ca; identrac@videotron.ca 

Telephone: 450-206-0680, 1-877 -906-3030

Section of website: www.identrac.ca

Storage and Security

The personal information we collect is stored on secure servers at restricted access. À To this end, Identrac takes reasonable steps to provide a secure environment to protect your personal information. People working for us are required to respect confidentiality; of your information.

To ensure the security of your personal information,we use the following measures:

• Secure Sockets Layer (SSL) Protocol
• Access management - authorized person
• Access management - data subject
• Network Monitoring Software
• Computer Backup
• Username / password
• Firewalls

We are committed to; maintain a high degree of confidentiality by integrating the latest technological innovations to ensure confidentiality; of your transactions. However, as no mechanism offers security maximum, some risk is always present when using the Internet to transmit personal information.

External links

À Occasionally, Identrac may include hyperlinks on its site to external sites that may be of interest to its Users. This does not imply endorsement of their content or of the activities of the companies, organizations or associations that manage them. When you leave the Identrac site, the information exchanged is no longer subject to this Policy. We recommend that you consult the privacy policy. of any site you wish to view before browsing the site.

Privacy Policy Change

This Privacy Policy takes effect at the date indicated at the first page. We could change it to; our discretion; be sure to check it regularly. We will post any changes to this on our website. If we make material changes, we will take steps to notify Users by posting a notice on the Website or sending it by email. If you continue to use the Website following the posting of such notice or receipt of such email, you will be deemed to to have consented to the modifications.